GG9 Privacy Policy — How Safe Is Your Data with Us

1 Introduction & Scope

GG9 (gg9.pro) places the highest importance on the privacy of its users. This Privacy Policy applies to all GG9 services, mobile apps, and websites.

By creating an account or using the platform, you agree to this Privacy Policy. Reading this policy will help you understand what data we hold, why we hold it, and how you can manage your information.

2 What Data Does GG9 Collect?

GG9 collects different types of information for different purposes. The following clearly outlines what data we collect:

3 How is the collected data used?

GG9 uses collected data exclusively for the purposes listed below. No data is used beyond these approved purposes.

• To verify accounts, complete registration, and ensure account security.
• To process deposits, withdrawals, and other financial transactions.
• To provide customer support and assist with issue resolution.
• To send bonuses, promotions, and personalized offers (with your consent).
• To maintain platform security and prevent fraud.
• To meet legal obligations and report to regulatory authorities.
• To analyze and improve the platform experience.

4 Who is your data shared with?

GG9 does not sell your data. However, limited information may be shared with specific parties in the following circumstances:

• Payment Provider: Information required for processing deposits and withdrawals.
• Game Providers: Minimum data required to operate games (name or user ID).
• Identity Verifier: Identity verification agencies for the KYC (Know Your Customer) process.
• Regulatory Authority: Licensing authorities to fulfill legal obligations.
• Law Enforcement: To comply with court orders or assist with investigations.

Even in the above cases, GG9 ensures that only the minimum necessary data is shared and that third parties adhere to our privacy standards.

5 How long is your data retained?

GG9 does not retain your data longer than necessary. The general policy is:

• Active account data — retained for the duration the account remains active.
• Closed account data — retained for 5 years after closure (as required by law).
• Financial transaction records — minimum 7 years (Anti-Money Laundering regulations).
• Log and technical data — retained for up to 12 months.

After the retention period, data is securely deleted or anonymized.

6 Cookie Policy

GG9 uses cookies to keep its website and app running smoothly. Cookies are small text files stored on your device.

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Performance Cookies: Used to analyze site speed and performance.
• Functional Cookies: For language preferences and personalization.
• Analytics Cookies: To understand user behavior — with your consent.

You can delete or disable non-essential cookies at any time through your browser settings. Note that some features may not function properly as a result.

7 Security Measures

GG9 employs industry-leading security measures to protect your data:

• Stored data is protected with 256-bit AES encryption.
• All data transfers are encrypted using TLS 1.3 protocol.
• Two-factor authentication (2FA) is available to all members.
• Regular security penetration testing and vulnerability scanning.
• A system that automatically detects and blocks suspicious login attempts.

In the event of a data breach, gg9 will notify affected members within 72 hours and take appropriate action.

8 Your Data Rights

Every GG9 member has the following rights over their personal data. Contact the support team to exercise any of these rights.

9 Protection of Minors' Data

GG9 does not knowingly collect data from anyone under the age of 18. Our platform is strictly for adults.

• Date of birth is verified at registration and access is blocked for users under 18.
• If we become aware that data has been collected from a minor, it will be deleted immediately.
• Parents may request the deletion of their child's data.

10 Privacy Policy Updates & Contact

GG9 may update this Privacy Policy as needed. Members will be notified by email or via the platform whenever significant changes are made.

• The date of the latest update will always be shown at the top of this page.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

If you have any questions or concerns about our Privacy Policy, please reach out to GG9's dedicated privacy team. You'll find our email address in the footer at the bottom of this page.